Quick answers to the things people ask most. If yours is not here, message us on WhatsApp.
Browse the site, and on any product tap "Order on WhatsApp." A message opens with that item already filled in — send it to us on 0758 225 249 and we'll confirm price, availability, and delivery or collection. It fills the message in for you; you just tap send, so you can add a note if you'd like.
A few of our perfumes are marked "In stock — WhatsApp for price." Prices on these move with what we can source, so rather than show an out-of-date figure we give you the current price on WhatsApp. Just tap "Order on WhatsApp" on that scent and we'll reply.
Payment is by M-Pesa, in full, before your order is processed. We don't offer cash on delivery. On the M-Pesa prompt our till shows as Littleloomlegends (our former name) — that's still us, so please go ahead.
No minimum — order whatever you'd like. Spend over KES 10,000 and delivery is free.
Within Nairobi only, for now. You're also welcome to collect from the shop.
It depends where you are in Nairobi, and we'll confirm the cost on WhatsApp before you pay, so there are no surprises. Orders over KES 10,000 are delivered free.
Order before 12pm and we deliver the same day within Nairobi. After 12pm, it's the next day. Sundays and public holidays are processed the next working day.
Yes. We stock only authentic Korean skincare and Arabian perfume, sealed and sourced from genuine suppliers, and our own body care is made by hand in small batches.
Yes — come in and smell the testers in store, and take your time deciding. Decants are also available.
Because these are cosmetic products, we don't offer refunds or exchanges once an order is confirmed and dispatched. If something arrives damaged or incorrect, flag it at delivery and message us the same day with a photo, and we'll make it right. See our Refund & Returns policy for the detail.
Absolutely. Message us on WhatsApp with your skin type and what you're looking for, and we'll guide you.
Our own Filsora Silk body soufflés are currently out of stock — coming soon. Message us and we'll let you know the moment they're back.
1st Floor, Shop 27, Covo Square Mall, Gitanga Road, Lavington, Nairobi. Open every day, 10am–7pm. Find us on Instagram @filsorabeauty and TikTok @filsora.beauty.
